Backup admin
Add a second admin number on the communities of an event, what it protects, what it does not, and the WhatsApp conditions to meet first.
At the end of this page a second WhatsApp number is admin of the communities you chose.
What it is for
If your main number loses access to a community, a second admin can still manage members and settings there. It is a safety net for the community, not for the number: it does not protect your main number from a restriction, and sends do not switch to the backup number.
Before you begin
- The backup number must be saved as a contact on the main phone, and the main number saved on the backup phone. WhatsApp often refuses to add someone who is not a mutual contact.
- Check the privacy settings of the backup number: "Who can add me to groups" must allow it.
- The backup number must be different from the connected number, written in international format with
+, for example+33612345678. - Processing may show the badge coming soon on some accounts. Your choices are saved and applied once it is on.
Steps
Save the number on the event
Open the event, WhatsApp settings, Backup admin. Enter the number and tick the consent box: you confirm the person agreed to be checked and saved. Saving alone gives no rights yet.
Choose the communities
Nothing is selected by default. Tick the communities to promote, up to 250 at a time. By API, apply and retry take one community unless bulk apply is enabled (otherwise 409 bulk_apply_disabled). Past communities are hidden by default. Overflow communities (the (2), (3) ones) are listed separately: tick them too if you want them covered.
Preview, then confirm
Groupilot shows what it will do for each community: add, retry, or stop. Tick the two confirmations (the person agreed to get admin rights; you checked mutual contacts and privacy settings) and confirm.
Optionally cover future occurrences
A separate rule can promote the number on the communities of future occurrences as they are created. It is off by default and has its own confirmation.
Replace or remove the backup number
Replacing the number does not remove the old one from WhatsApp: remove the old admin by hand in each community, then use Check after manual removal. Stopping the management in Groupilot does not remove rights already granted either.
Example
Marie's assistant Léa has WhatsApp on her own phone. They save each other's numbers, Léa opens her privacy settings and allows everyone to add her to groups. Marie enters Léa's number on the Sunday webinar event, ticks the three communities of this month, previews and confirms. Ten minutes later Léa is admin of the three communities.